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Available Positions

We have open positions at our Carlisle and Shippensburg, PA offices. Click on a position below to learn more about it.
Customer Care Specialist +

We are looking for a Customer Care Specialist to join our dynamic team and grow our software products. This position requires a strong communicator who will provide customer service and support.


Some duties of this position include:
• Attracts potential customers by educating and answering questions about    MenuDrive.
• Resolves product or service problems for clients.
• Provides technical support and training to clients.

Qualifications
• 1-3 years of experience in customer service or support.
• Enjoys problem-solving in a dynamic and rapidly changing environment.
• High level of customer empathy.
• Knowledge of commonly-used internet and computer concepts.
• Strong professional written and oral communication skills.

Location: Shippensburg, PA

How to Apply: Please send your coverletter and resume to careers@menudrive.com. You may also fax them to 866-284-8616.

Inside Sales Representative +

We are looking for an ambitious Inside Sales Representative to join our dynamic and growing sales team. This position requires a strong communicator with 1+ years experience in Sales or Customer Service.


Some duties of this position include:
• Attracts potential customers by educating and answering questions about    MenuDrive
• Make a high-volume of outbound calls to restaurants daily
• Schedule and conduct product webinars with prospects

Qualifications
• 1-2 years of experience in sales or customer service.
• Software Sales Experience (a plus).
• High level of customer empathy.
• Love conducting outbound calls (you love to talk on the phone!).
• Professional, courteous, respectful, positive and upbeat energy on the phone. You possess a certain amount of charisma and phone presence.
• Knowledge of commonly-used internet and computer concepts.
• Ability to build and maintain strong relationships with customers.
• Strong professional written and oral communication skills.

Location: Carlisle, PA

How to Apply: Please send your coverletter and resume to careers@menudrive.com. You may also fax them to 866-284-8616.

Web Developer +

We are looking for a Web Developer to join our growing engineering team and service. This position provides lots of opportunity to advance in all areas of software development and implementation. As a Web Developer, you will join our core Development team and handle an assortment of typical Web Development related duties. This includes, but not limited to building web pages, creating new functionality, and supporting innovative products.

Qualifications
• 2+ years of professional test-driven development experience and industry    standards.
• Extremely proficient with PHP, OOP & MVC principles, architectural design    patterns.
• Strong experience with MySQL; building complex queries, stored procedures,    and schema designs.
• Strong experience in the PHP Laravel framework (preferred).
• Experience developing RESTful APIs, JSON, and multi-threaded web services.
• Strong knowledge of Command Line, Linux and Apache web technologies.
• Familiarity with source control systems such as Git.
• A deep appreciation for Open Source technologies and a passion for the    Internet.
• Good communication, writing, and teamwork abilities.
• A desire to be a key part of building an industry leading service.

Additional Skills and Experience
• Experience working in an Extreme Programming environment.
• Familiar with Point of Sales, Payment Gateways, credit card processing systems    are a plus.
• Familiarity with iOS, Objective C, or Swift development is a plus.
• A strong eye for design and/or UX.

Location: Carlisle, PA

How to Apply: Please send your coverletter and resume to careers@menudrive.com. You may also fax them to 866-284-8616.

Setup Coordinator +

We are looking for a Setup Coordinator to join our dynamic team and assist our restaurant clients. This position is responsible for managing the setup, development and implementation of projects


Some duties of this position include:
• Coordinate with sales and support teams to ensure projects are completed on    time
• Organize, track and update setup projects using software tools
• Provide timely and accurate communication with clients

Qualifications
• 2+ years of experience in Customer Service or Project Coordinating
• Knowledge of commonly-used internet and computer concepts.
• Strong communication and organizational skills
• Ability to manage multiple projects simultaneously

Location: Carlisle, PA

How to Apply: Please send your coverletter and resume to careers@menudrive.com. You may also fax them to 866-284-8616.


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